Help & FAQs | Lace Lane Lingerie
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Sizing & Fit
- Nyx Siren runs true to size for smaller busts. If between sizes, size up on the cup for more coverage.
- Size guide: [link to chart].
- Unsure? Email us your usual sizes and a selfie (optional) and we’ll recommend a fit.
Orders & Changes
- We can amend addresses before dispatch only. Email us ASAP with “URGENT: ADDRESS CHANGE”.
- To cancel, contact us before dispatch; once shipped, please use our returns process.
Returns
- 14-day returns (UK) / 30-day returns (International) on unworn items with tags and hygiene seals intact.
- Briefs/thongs must be tried on over your own underwear.
- Start a return here: [returns portal link] or email tia@lacelane.co.uk.
Care
- Hand wash cold, mild detergent. Do not tumble dry. Lay flat to dry.
Payment
- We accept Visa, MasterCard, Amex, Apple Pay, Google Pay, Klarna/Clearpay (where available).
Waitlist
- Join the waitlist on product pages for first access to drops and restocks.
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